Ardentinny 3-day Power Outage – £75 compensation

Scottish Hydro has issued information related to compensation during the recent power cuts. Is an ex-gratia payment of £75 sufficient to cover the losses you incurred during the blackout? You can read the full text here.

In exceptional events such as these, industry regulator Ofgem specifies the level of compensation which is available to customers. However, we have decided to make a payment well in excess of what these regulations specify and will provide customers who were without power for more than 48 hours with an ex-gratia payment of £75. Customers can claim this by writing to The Claims Department, Scottish Hydro Electric Power Distribution, Inveralmond House, 200 Dunkeld Road, Perth, PH1 3AQ or by emailing feedback@sse.com.

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9 years ago

Cheque received yesterday, thankyou for coverage of this issue, keep up the good work.